These terms (the Terms and Conditions) are the terms upon which SprinkledMagic (we/us) make this website (SprinkledMagic Website) available to you and through which we market the supply and delivery of cupcakes and other associated products (the Products). You can order our Products via email or by telephone. The Contract means any contract between us and you for the sale and purchase of the Products (including any part order) and automatically incorporates these terms. These terms apply to the entire contents of this website and to any verbal or written communication between us and you. By using our website, you indicate that you accept these terms and that you agree to abide by them. Please read these terms carefully before using this website or placing an order for the Products by email or telephone. If you do not agree to these terms, please refrain from using our website. If you want to ask us anything about these terms or have any comments on or complaints about our website, please email us at firstname.lastname@example.org.
Order Processing and Payment
A minimum of 2 working days is required for all orders unless otherwise agreed in writing. Payment may be made by bank transfer, cash, cheque or PayPal invoice* (*if requested a £10 transaction fee is added). No payment shall be deemed to have been received until we have received cleared funds. In the event that payment is not received by us by the due date, we shall be entitled to suspend all other deliveries until payment is received and/or repudiate the Contract. In such event, we shall be entitled to sell any Products in our possession and you shall indemnify us for any loss incurred. If you fail to pay us any sum due pursuant to the Contract you will be liable to pay interest to us on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of Metro Bank, accruing on a daily basis until payment is made, whether before or after any judgement.
It is advised to store SprinkledMagic products in the boxes provided or transfer to an air tight container and keep in a cool room, and DO NOT place in the fridge or freezer, unless they contain fresh cream or cream cheese.
Prices listed on the website or quoted in other communications are VAT exempt unless otherwise indicated in writing.
Product basic ingredients include sugar, eggs, flour, milk and butter and may contain traces of nuts. Please email email@example.com if you wish to enquire about product ingredients before ordering. Allergens (nuts, milk, gluten, wheat, soya) may be present in SprinkledMagic products unless otherwise stated, such as in the SprinkledMagic Free From range.
Title and Risk
The Products are at your own risk from the time of delivery.
Only order amendments or cancellations which are given at least 5 working days before the intended delivery date will be accepted, otherwise you will be liable for the full amount of your purchase. Orders placed or cancelled on Saturdays, Sundays or Bank Holidays will be treated as having been received on the following working day. To cancel orders, please email firstname.lastname@example.org to ensure your request is dealt with promptly by a member of the team. Returns and/or refunds are strictly not permitted as all products are freshly baked and made to order.