Welcome to SprinkledMagic. Order on 07525 708 578 or orders@sprinkledmagic.com

10 years of SprinkledMagic

FAQs

Frequently Asked Questions

How much are SprinkledMagic cupcakes/cakes?

Mini Cupcakes from £1.50 per cupcake, Standard Size cupcakes from £2.50 per cupcake, Cakes from £35, Free From products start from £2.60, and Tray Bakes from £26 for 12.


How much notice do I need to provide to place an order?

Cupcake lead times are as follows; 12 - 48 cupcakes: minimum 24 hours, 49 - 72 cupcakes: minimum 2 days, 73 plus cupcakes: 4 days notice, unless otherwise agreed in writing. For next day delivery of other products, please ensure your order is placed by 10am the day before (subject to availability and email confirmation). For orders with less than 24 hours notice, a premium fee will be added (subject to availability and email confirmation).


Do you deliver?

Yes, we deliver across London in the famous SprinkledMagic Pink Taxi and prices are based on postcode. To get a quote for a specific address please email info@sprinkledmagic.com. The majority of our cupcakes can be delivered nationwide, sent using our (multi-drop) courier service and secure, unique packaging.


Are your cupcakes/cakes suitable for people with nut allergies?

All of our cupcakes/cakes may contain small traces of nuts as they are baked in the same bakery, but please specify nut allergy when placing your order, to ensure your cupcakes and cakes are baked and packaged separately.


Are any of your cupcakes/cakes suitable for vegetarians?

The majority of our cupcakes and cakes are suitable for vegetarians, so please specify this when placing your order.


Do you sell vegan cupcakes/cakes?

We do indeed! The majority of our cupcakes/cakes are suitable for vegans, so please specify this when placing your order. Our vegan cupcakes/cakes do not contain any dairy or eggs, but may contain traces of these elements as they are baked within the same bakery, which handles eggs and dairy products.


Do you sell cupcakes/cakes for gluten/wheat intolerance?

We do indeed! The majority of our cupcakes/cakes are available gluten free so please specify this when placing your order. Our gluten free cupcakes/cakes do not contain any wheat/gluten, but may contain traces of these elements as they are baked within the same bakery, which handles wheat and gluten.


Do you bake customised/personalised cupcakes/cakes?

Yes of course - SprinkledMagic is a bespoke bakery catering for all occasions and accommodates specific requests. If you have an idea/theme in mind please do contact our enthusiastic team who will create the perfect cupcake/cake for your event. We also offer a popular edible image service. An image of your choice can be printed onto rice paper. For more information on our edible images, please email info@sprinkledmagic.com.


How should I store my cupcakes/cakes?

We recommend you enjoy all of our products within 48 hours of purchase - we doubt they will last much longer! It is advised to store SprinkledMagic products in the boxes provided or transfer to an air tight container and keep in a cool room. Please DO NOT place in the fridge or freezer, unless they contain fresh cream or cream cheese. They will last approximately 3-4 days if stored appropriately.


Do you sell to trade/wholesale?

Yes of course, contact MD Sarah Campus directly at sarah@sprinkledmagic.com.


What is your cancellation/amendment policy?

We aim to respond to all queries as promptly as possible. Order amendments or cancellations which are instructed at least 5 working days before the intended delivery date will be accepted, otherwise you will be liable for the full amount of your purchase. Orders placed or cancelled on Saturdays, Sundays or Bank Holidays will be treated as having been received on the following working day. To cancel orders, please call and ensure you speak to a member of the team on 07525 708 578. Returns and/or refunds are strictly not permitted as all products are freshly baked and made to order.


Contact Us

Please do not hesitate to contact SprinkledMagic for your order as anything is possible and we do our utmost to cater for each individual requirement, and especially if you require something with more urgency.

image45